Overview

The Admin section is available to users with administrator privileges. It provides system-level management capabilities for the Contox platform. Navigate to Admin in the dashboard sidebar. This section is only visible if your account has admin access.

User management

Viewing users

The user management panel displays all registered users with:

• Name and email
• Current plan and subscription status
• Registration date
• Last active timestamp
• Project count

Searching users

Use the search bar to find users by name, email, or user ID.

User actions

Click on a user to view their full profile and available actions:

• View details -- See complete user information, projects, and usage
• Override plan -- Manually change a user's plan (see below)
• Disable account -- Temporarily disable a user's access
• Delete account -- Permanently remove a user and all their data

Plan overrides

Administrators can manually override a user's subscription plan. This is useful for:

• Granting trial access to premium features
• Providing courtesy upgrades for support cases
• Testing plan-specific functionality

To override a plan:

1. Navigate to the user's profile
2. Click Override Plan
3. Select the target plan
4. Set an optional expiration date
5. Confirm the override

Plan overrides bypass the billing system. The user is not charged for the overridden plan.

System statistics

The system stats panel provides an overview of platform health and usage:

Newsletter

Manage newsletter communications:

• Compose -- Create and send newsletter emails to subscribers
• Subscribers -- View and manage the subscriber list
• History -- View previously sent newsletters

Next steps

• Dashboard Overview -- Return to the main dashboard guide
• Settings -- Account configuration
• Billing -- Subscription management